Shipping & Delivery

WHERE DOES THE GURU MALL DELIVER?

Due to COVID-19 we are now only shipping to the United States.

SHIPPING INFO

At The Guru Mall, we value each and every single customer. Our top priority is making sure the items get delivered to our customers as soon as possible. 

SHIPPING PROCESSES

HEALTH SAFETY

As a result of COVID-19, we will sterilize the products and packages, so you can rest assured to purchase orders.

PAYMENT CONFIRMATION

A confirmation email will be sent to you once the order is authorized and verified.

Once the payment is verified, the order cannot be canceled or changed within this sort of time. However, we will do our best to support your request.

PROCESSING

It normally takes 1-2 business days to process your order. Please note that holidays & weekends are not included.

It takes longer for us to process pre-ordered items, please refer to our preorder page for more detailed information.

If items are prepared in 24 hours in your order, then we can ship them in one day.

SHIPPING

Shipment takes approximately 7 to 12 business days to reach the destination countries.

United States Delivery Days: 7 – 12 business days 

Once your order is shipped out, an email notification with an International e-packet tracking number will be sent to you.


Please note: Total Delivery Time = Processing Time + Shipping Time

SHIPPING COSTS

Our customers enjoy Free Shipping on all orders

DELIVERY
If you want to track your order, please click Track Order for information.

SHIPPING DELAYS
Shipping time is estimated and commences from the date of shipping, rather than the date of order, and can take longer than the expected date due to invalid addresses, customs clearance procedures, or other causes.

Please submit a ticket within 6 months of shipment if the package does not arrive in time, our representative will get back to you within 24 hours. Note that overdue requests may not be accepted. Appreciate your kind understanding.